Southwark Employees Price: £0 Associates Price: £0
Who is it for?
This course is for customer service officers in the Housing and Modernisation Department only.
What does it cover?
This course covers...
• The importance of raising repair orders correctly.
• The importance of priority management.
• The contract priorities and the types you can raise.
What are the course outcomes?
Participants will be able to...
• Raise repairs (if working at the call centre)
• Minimise emergencies and urgent orders