Repair Priorities

Southwark Employees Price: £0 Associates Price: £0

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Who is it for?

This course is for customer service officers in the Housing and Modernisation Department only.

What does it cover?

This course covers...
• The importance of raising repair orders correctly.
• The importance of priority management.
• The contract priorities and the types you can raise.

What are the course outcomes?

Participants will be able to...
• Raise repairs (if working at the call centre)
• Minimise emergencies and urgent orders

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