Coaching with Confidence - 1 Day

Southwark Employees Price: £100 Associates Price: £150


Who is it for?

Coaching with Confidence

Equipping managers with the tools and techniques to coach staff in a variety of situations, including professional development and managing difficult situations

What does it cover?

  • What coaching is and is not – aims of coaching and where to use it
  • The pillars of success in coaching and skills required
  • relationship, objectives, feedback and active listening
  • The GROW model – a guide for giving a conversation direction
  • Agreeing clear goals – for the session and for the outcomes desired
  • Developing the Active Listening Process – the cornerstone of influence
  • Types of questions and developing questioning techniques
  • Challenging – habitual behaviour ‘patterns’ – rules, generalisations, beliefs, perceptions
  • Directing the person’s attention to where it needs to be
  • Helping people find their own reasons for doing things – positive motivation
  • Getting the person to bypass barriers to success including disconnecting from ‘feelings’ and their story
  • Moving through time zones – past to future
  • Productive feedback – what and why technique – being complete – avoiding judgement, control or ‘fixing it for them’
  • Identifying limiting or disabling beliefs and loosening the power these have
  • Working the techniques into everyday conversation
  • Action Plan

What are the course outcomes?

  • Learn the key skills of coaching in differing contexts including everyday interactions
  • Recognise how coaching releases potential and increases ownership and commitment
  • Apply these skills to a variety of situations including problem solving, performance improvement, conflict resolution, skill development and confidence and wellbeing development opportunities
  • Know the difference between directional and non-directional coaching
  • Identify strengths and areas for development against the Progress International Professional Coaching Competencies

Book dates available for this course

13 Feb 09:30 Training Room G01a, Ground Floor, 160 Tooley Street, London, SE1 2QH 4 Spaces Left 10 May 09:30 Training Room G01a, Ground Floor, 160 Tooley Street, London, SE1 2QH 2 Spaces Left

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