APP Training - half day
Southwark Employees Price: £0 Associates Price: £0
Who is it for?
This training is for Resident Service Officers only.
What does it cover?
The course covers...
- How to accurately record reports APP.
- Searching and creating customer records on APP.
- Practice entering records of incidents on the APP training environment.
- Generating letters.
What are the course outcomes?
Participants will be able to...
- Correctly record incidents on APP
- Generate letters from APP for any complainant, perpetrator or witness of incident enquiries.
- Resolve any access issues to APP live
- Ensure accurate and high quality reporting on all incidents reported to RSOs