APP Training - half day

Southwark Employees Price: £0 Associates Price: £0


Who is it for?

This training is for Resident Service Officers only.


What does it cover?

The course covers...

  • How to accurately record reports APP.
  • Searching and creating customer records on APP.
  • Practice entering records of incidents on the APP training environment.
  • Generating letters.

What are the course outcomes?

Participants will be able to...

  • Correctly record incidents on APP
  • Generate letters from APP for any complainant, perpetrator or witness of incident enquiries.
  • Resolve any access issues to APP live
  • Ensure accurate and high quality reporting on all incidents reported to RSOs

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