Influencing and Negotiating - 1 day

Southwark Employees Price: £100 Associates Price: £150


Who is it for?

This course is suitable for managers who wish to develop their influencing and negotiation skills with a range of partners and stakeholders.

What does it cover?

Defining Influence

  • Identifying the critical elements to influence others
  • Examining the various influencing styles and leveraging the advantages and limitations of each style
  • Identifying your individual influencing style

Communication: Influencing, Persuading or Negotiating?

  • Differentiating between influencing, persuading and negotiating 
  • Recognising the factors that will encourage others to come around to your way of thinking
  • Identifying the difference between assertiveness, passive aggressive and directive communication
  • Showing empathy and seeing it from the other person’s point of view 
  • Learning how to put forward a well thought out and structured argument to get your point across and influence others

Creating an Influencing and Persuading Strategy

  • Creating a practical structure to achieve effective influencing and persuading skills 
  • Recognising and responding positively to signals 
  • Understanding how to use personal power to your advantage
  • Learn how to influence when managing and chairing meetings

Working with Multiple Perspectives

  • Choosing the right style and managing issues involved when endeavouring to influence across a wider organisation
  • Transforming resistance and inertia in others
  • Using trust to increase your influence 
  • Maintaining ethics and integrity and creating trust-based relationships
  • Enhancing active listening habits
  • Establishing instant rapport and why it is vital for success in influencing
  • Applying techniques for building rapport


  • The Negotiation Process
  • Planning and preparation – best alternatives to succeed 
  • Opening, proposing and negotiating for a win/win result 
  • Reaching agreement and reviewing

Personal Development Plan

You will be asked to create a list of actions that you can take forward as a result of this training, and will be expected to take responsibility for following up on these.

What are the course outcomes?

By the end of this session, you will be able to:

  • Identify the critical elements of influence
  • Discover your own influencing and communication style
  • Differentiate between influencing, persuading and negotiating 
  • Learn practical strategies, techniques and skills for influencing people
  • Apply the appropriate influencing strategy to different personalities and teams
  • Understand and apply the core principles of negotiation.

Book dates available for this course

24 Jan 09:30 Prospero House 241 Borough High Street, London SE1 1GA 6 Spaces Left 20 Jun 09:30 Training Room G01a, Ground Floor, 160 Tooley Street, London, SE1 2QH 8 Spaces Left

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