Lone Working - Sheltered Housing Staff Only - One day
Southwark Employees Price: £100 Associates Price: £150
Who is it for?
This course is for Sheltered Housing Staff Only
What does it cover?
This course covers how to:
- Recognise and reduce risk
- Understand human behaviour
- Positive interactions and choices
- Defuse, calm and resolve
- Personal safety awareness and learning together
What are the course outcomes?
By the end of the course participants will be able to:
- Recognise and reduce triggers of conflict and escalation
- Defuse, calm and resolve emotive situations
- Maintain personal safety and work as a team
- Report and account professionally for actions and facilitate learning for staff, service users and organisation