Conflict Awareness; Lone Working - Half day

Southwark Employees Price: £100 Associates Price: £100

Who is it for?

This course is for all staff.

What does it cover?

This course will cover how to:

  • Apply dynamic risk
  • Recognise instinctive human behaviours
  • Identify how to influence positive outcomes
  • Develop defusing, calming and resolving skills

What are the course outcomes?

Participants will be able to:

  • Recognise and reduce risks surrounding conflict and behaviours that challenge
  • Understand human behaviour and the function of behaviours that challenge
  • Develop positive interactions that build good relationships
  • Defuse, calm and resolve emotive situations

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