Conflict Awareness; Lone Working - Half day
Southwark Employees Price: £100 Associates Price: £100
Who is it for?
This course is for all staff.
What does it cover?
This course will cover how to:
- Apply dynamic risk
- Recognise instinctive human behaviours
- Identify how to influence positive outcomes
- Develop defusing, calming and resolving skills
What are the course outcomes?
Participants will be able to:
- Recognise and reduce risks surrounding conflict and behaviours that challenge
- Understand human behaviour and the function of behaviours that challenge
- Develop positive interactions that build good relationships
- Defuse, calm and resolve emotive situations