Introduction to workplace mediation - Two Hours

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Southwark Employees Price: £0 Associates Price: £0

New

Who is it for?

This course is for Southwark staff only.

What does it cover?

This course covers…

• How mediation can be used in a work place
• Early stages of the complaints procedure
• Preventative and non-confrontational methods to resolve their differences

What are the course outcomes?

 Participants will be able to…

• Promote mediation within the workplace
• Understand the process of mediation
• Use mediation in a difficult situation
• Become aware of the service SMC provide
• Reduce tensions and conflict in the workplace

Course Ratings & Reviews

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introduction to mediation

Good session, lots of examples