Introduction to workplace mediation - Two Hours
Southwark Employees Price: £0 Associates Price: £0
Who is it for?
This course is for Southwark staff only.
What does it cover?
This course covers…
• How mediation can be used in a work place
• Early stages of the complaints procedure
• Preventative and non-confrontational methods to resolve their differences
What are the course outcomes?
Participants will be able to…
• Promote mediation within the workplace
• Understand the process of mediation
• Use mediation in a difficult situation
• Become aware of the service SMC provide
• Reduce tensions and conflict in the workplace
Course Ratings & Reviews
introduction to mediation
Good session, lots of examples