Communicating effectively - One Day

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Southwark Employees Price: £100 Associates Price: £150

New

Who is it for?

 This course is for all staff and managers who wish to enhance their communication skills.

What does it cover?

 This course covers…

• Effective communication
• Communication styles
• Good listening and questioning skills
• Using diplomacy, tact and credibility
• Personal development plan

What are the course outcomes?

 Participants will be able to…

• Apply a number of learned skills to help communicate more effectively in the workplace
• Build confidence and trust to aid open and free communication with others
• Remove barriers to positive communication
• Communicate better, verbally and non-verbally
• Develop better relationships through listening

Book dates available for this course

09 Nov 09:30 G06, 132 Queens Road, London, SE15 2HP 8 Spaces Left 15 Mar 09:30 Training Room G01a, Ground Floor, 160 Tooley Street, London, SE1 2QH 12 Spaces Left 17 Jul 09:30 Training Room G01a, Ground Floor, 160 Tooley Street, London, SE1 2QH 12 Spaces Left

Course Ratings & Reviews

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Good stuff

I wasn't looking forward to attending this course. I envisaged it being dry and possibly boring; it was neither. It made me think hard about how I communicate in work and provided me with tips and tools to make my communications more appropriate and professional. I also picked up tips and good practice from the other delegates. A good course well worth attending even if you think your communications skills are good.

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GREAT Course

Amanda was a great trainer, made the course really enjoyable and very practical. Really does boost your confidence with regards to communicating more effectively- highly recommended!!!