Management Development /category/management-development Management Development en-gb Web-Labs SCM RSS Feed 2.0 60 Recruitment and selection This course aims to inform delegates of the legal and practical aspects of the recruitment process from the decision to fill a vacancy, through short listing and interviewing, to the point of making the final selection decision. /course/5065/recruitment-selection Wed, 17 Dec 2014 12:39:16 GMT Fast forward to finance An intensive overview of key financial disciplines essential for Managers and Budget Holders /course/5159/fast-forward-finance Wed, 17 Dec 2014 12:38:24 GMT Influencing and negotiating This course aims to develop the participants influencing and negotiation skills by providing them with transferable skills to apply to many situations for all staff in or out of the workplace. /course/5160/influencing-negotiating Tue, 16 Dec 2014 16:02:47 GMT Project management This course aims to build your knowledge and skills in the methodology and key principles to succeed in project management. /course/5163/project-management Wed, 17 Dec 2014 11:19:35 GMT Performance management for managers This course aims to offer managers an introduction (or refresher) to the process of Performance Management and how the appraisal system supports this. /course/5180/performance-management-managers Fri, 09 Jan 2015 10:34:23 GMT Emotional Intelligence This course aims to teach you how to manage and direct your own emotional intelligence and how to improve the quality of your interactions with those around you through identifying and responding effectively to the emotions of others. /course/5270/emotional-intelligence Wed, 18 Feb 2015 10:40:46 GMT Effective complaints handling This course aims to show how complaints handlers should work with complaints and what good practice in complaint handling is. /course/5305/effective-complaints-handling Tue, 24 Feb 2015 09:33:46 GMT Train the Trainer This course aims to provide trainers with the necessary skills to develop, design and deliver learning sessions that stimulate learners. /course/5312/train-trainer Thu, 26 Feb 2015 17:31:59 GMT The Formal Decision Making Process Introduction to decision making process using reports for Cabinet, IDM or Strategic Director approval before commencement of a project or procurement. /course/5327/formal-decision-making-process Tue, 24 Mar 2015 16:47:17 GMT Risk Management and Insurance This course provide an understanding of the principles of risk management, and how we use risk management techniques to manage the risks that the Council faces. /course/5368/risk-management-insurance Fri, 24 Apr 2015 11:49:35 GMT Sickness Absence This course is for HR managers within Children's and Adults Social Care. /course/5405/sickness-absence Tue, 09 Jun 2015 14:43:58 GMT Introduction to workplace mediation This course aims to give staff an insight of how mediation can be used in a work place. /course/5212/introduction-workplace-mediation Thu, 15 Jan 2015 14:45:14 GMT Employment Law Update Employment law Update- Attendance is by invitation only. /course/5447/employment-law-update Tue, 06 Oct 2015 15:08:40 GMT Preparing for job interviews This course aims to guide and support participants for effective and focussed preparation for your Job Interview. /course/5454/preparing-job-interviews Fri, 23 Oct 2015 12:56:08 GMT Improved decision making through implementing and delivering human rights This course aims to give managers and staff an overview of the importance of equality and human rights to the work of the council and how to use the tools developed in-house. /course/5456/improved-decision-making-through-implementing-delivering-human-rights Fri, 11 Dec 2015 10:43:21 GMT Senior Business Manager Programme - Group 5 Specifically designed for business managers that want to develop their leadership skills, to strategically manage and lead high performing businesses through challenging times and change. /course/5495/senior-business-manager-programme-group-5 Mon, 29 Feb 2016 12:30:37 GMT E-Procurement Training Train officers on the councils e-tendering system ‘Pro- Contract 3’ enabling the operation of tender exercises online.Participants will be shown how to undertake a procurement from initial GW1 approval through to contract award. /course/5512/procurement-training Mon, 21 Mar 2016 15:17:18 GMT E-Procurement Training Frameworks and Dynamic Purchasing System Train officers on the councils e-tendering system ‘Pro- Contract 3’ enabling officers to set up and use Frameworks and run A Dynamic Purchasing System. /course/5513/procurement-training-frameworks-dynamic-purchasing-system Mon, 21 Mar 2016 15:20:50 GMT E-Procurement Training - Contract Management and Contract Register Train officers on the councils e-tendering system how to use contract management tools to manage contracts. Officers will also be shown how to create a new contract entry / edit their departmental contract register. /course/5515/procurement-training-contract-management-contract-register Mon, 21 Mar 2016 15:28:18 GMT Senior Business Manager Programme - Group 6 Specifically designed for business managers that want to develop their leadership skills, to strategically manage and lead high performing businesses through challenging times and change. /course/5517/senior-business-manager-programme-group-6 Wed, 09 Mar 2016 15:10:44 GMT Universal Credit and Personal Independence Payment- An overview This course aims to give delegates an overview of Universal Credit and Personal Independence Payment. /course/5529/universal-credit-personal-independence-payment-overview Mon, 09 May 2016 12:18:07 GMT PRINCE2 Foundation Course This course covers the latest version and learning in this field. You will review PRINCE2 project management methods and how to apply in the business environment to ensure effective management of "key" projects. /course/5561/prince2-foundation-course Thu, 04 Aug 2016 10:43:39 GMT Leading and managing teams - Group 5 This course is specifically designed for those in their first management role who wish to develop their management skills in order to develop high performing teams through challenging times and change. /course/5572/leading-managing-teams-group-5 Fri, 16 Sep 2016 15:28:31 GMT Leading and managing teams - Group 6 This programme is targeted at supervisors responsible for the day to day management of the team, which includes the allocation of tasks and resources. As a supervisor you will have a critical role in the day to day performance of your team. /course/5573/leading-managing-teams-group-6 Fri, 23 Sep 2016 15:35:55 GMT Developing our future leaders - Group 6 This course aims to develop the leadership skills of new managers or those with potential to become managers in the future, enabling them to achieve positive outcomes and drive service improvements. /course/5575/developing-future-leaders-group-6 Fri, 23 Sep 2016 15:37:18 GMT Developing our future leaders - Group 5 This course aims to develop the leadership skills of new managers or those with potential to become managers in the future, enabling them to achieve positive outcomes and drive service improvements. /course/5574/developing-future-leaders-group-5 Tue, 20 Sep 2016 16:14:28 GMT Senior Business Manager - Group 7 This course is for Senior business managers seeking to develop their leadership skills in your current role or to enhance personal skills and CV for future career progression. /course/5576/senior-business-manager-group-7 Tue, 20 Sep 2016 16:19:43 GMT Senior Business Manager - Group 8 This course is for Senior business managers seeking to develop their leadership skills in your current role or to enhance personal skills and CV for future career progression. /course/5578/senior-business-manager-group-8 Fri, 23 Sep 2016 15:34:21 GMT Manager Self Service (MSS) - The Essentials Learn the essentials of managing the tasks related to your team’s attendance and information via MSS including leave, expenses, absence, increments and reports. Use substitutes, reminders, fast approvals and forms effectively. /course/5616/manager-self-service-mss-essentials Mon, 15 May 2017 13:01:44 GMT Leading and Embedding Successful Change You will learn the effects of change, the likely reaction and impact on the individuals going through change, and the business. This course defines practical ways to lead and manage people through the transition of change and to be better equipped fo /course/5650/leading-embedding-successful-change Mon, 14 Aug 2017 12:04:58 GMT Win Win Negotations and Conversations You will learn how to enhance your negotiation skills to facilitate decisions and agreements that achieve results for all parties involved. The course will provide support and guidance on how to employ practical skills. /course/5651/win-win-negotations-conversations Tue, 15 Aug 2017 13:49:46 GMT Influencing and Negotiating You will learn techniques on how to become more influential and persuasive in the workplace, as well as learn how to apply core principles of effective negotiations. /course/5652/influencing-negotiating Mon, 14 Aug 2017 11:59:05 GMT Managing Change for Positive Outcomes This workshop is geared towards teaching the change management process as well as some change management tools and principles that can support managers, consultants and other change facilitators to fulfil their mission: to initiate and sustain change /course/5653/managing-change-positive-outcomes Mon, 14 Aug 2017 12:09:54 GMT Emotional Intelligence Become aware of how emotions shape who we are and how we relate to others. You will learn tools and techniques to manage your emotions, respond usefully to the emotions of others, and improve your relationship and personal effectiveness. /course/5654/emotional-intelligence Fri, 11 Aug 2017 17:51:25 GMT Introduction to Neuro-Linguistic Programming The workshop will cover the foundations of NLP, its tools and techniques. By learning and applying the principles of NLP you will be able to model yourself on what successful people do in order to replicate their success. /course/5655/introduction-neuro-linguistic-programming Mon, 14 Aug 2017 12:23:08 GMT Presenting Yourself Across the Organisation You’ll have the opportunity to assess your own image and see yourself as others see you. You will learn tools to enhance and develop every aspect of your “professional presence” - demonstrating more credibility, poise and presence. /course/5656/presenting-yourself-across-organisation Mon, 14 Aug 2017 13:11:46 GMT Conducting Courageous Conversations Learn a variety of techniques that will improve your ability to conduct difficult conversations, whilst maintaining control at all stages, and achieving the desired outcome. /course/5657/conducting-courageous-conversations Fri, 11 Aug 2017 15:57:31 GMT Train the Trainer This two-day course focusses on skills transfer techniques rather than simply presentation skills. It offers a structured approach to planning and delivering training sessions which can assist delegates whilst conducting a training session. /course/5660/train-trainer Mon, 14 Aug 2017 13:15:00 GMT Commercial Awareness You will learn to focus on the critical business issues needed to support your role as a commercially focused senior manager. Case studies will help you to understand critical dilemmas and improve your ability to make successful decisions. /course/5667/commercial-awareness Fri, 11 Aug 2017 15:25:25 GMT